Manni Virdee - Area Account Manager - Wales and North England
Manni has over10 years electoral administration experience having worked at London Borough of Newham and Wyre Forest District Council. Manni then spent time working for IDOX as an Account Manager helping them with their print management and managed Postal Vote service. His working history means that Manni has good working knowledge of Strand and Xpress EMS software and can really empathise with Electoral Administrators and the struggles faced daily. Manni brings his 'can do' attitude to help clients get the best from our products and services.
Manni is also part of the training team at Democracy Counts particularly responsible for Elector8Lite our call centre version of Elector8. In the run up to elections Manni applies his technical knowledge to assisting our Support Team.
Manni is passionate about demonstrating how councils can save both time and money through the use of modern software.
Wayne Fitter - Area Account Manager - South England
Wayne was Electoral Services Manager at Shepway District Council for nearly 6 years. He led a team of up to 20 staff that continually exceeded the national performance standards and canvass response rates. The role also involved undertaking working to tight legal deadlines, communicating with Councillors, Political Parties and their agents. Wayne also held two statutory roles as Deputy Electoral Registration Officer and Deputy Monitoring Officer. He has also held the role of Deputy Chairman of the Association of Electoral Administrators.
Wayne left Shepway to work in the private sector for Xpress. The role entailed regional account management, onsite troubleshooting, delivery of generic, bespoke, new customer, regional and national user group training, review and maintenance of online help contents, training manuals and handouts.
Wayne has a keen eye for detail and knows that its the day to day functionality that makes the best software and is a strong advocate of the software with delivers a great user experience.