Claire Coleman - Operations Director
Claire has responsibility for the overall client services strategy, project controls and Training and quality systems within Democracy Counts. Claire is responsible for our ISO27001 and ISO9001 accreditations. Claire is a Prince2 Project Manager and a SixSigma BlackBelt. She has 15 years experience as a Director and Senior Manager in business and has been involved in Government work since 2003.
Paul Haworth - Training Manager
Paul was formerly of Ryedale District Council authority and then was Training Manager at Idox / Halarose. Paul is the owner of all our help and training materials and is a strong advocate of helping our clients get the best use from our software. He will be supplying engaging, hands on training sessions in your offices. Our initial training is for all users, in your environment. We don't believe in Train the Trainer or training in a classroom environment. You need to be happy that your whole team has had the same training, and the system works on your machines.
John McAdams - Senior Project Manager
John McAdams, has over 35 years experience in the field of elections, 16 of which as Deputy Returning Officer in a Scottish local authority responsible for the conduct of STV elections for three Parliamentary constituencies and the West of Scotland Region of the Scottish Parliament, as well as Westminster, European elections and multi-member STV elections for his own local authority. John has a keen eye for detail and manages ballots for our non governmental clients, acting as a Returning Officer. John understands their constitutions better than they do and offers a friendly consultative approach to running elections. John is amazing at keeping things on track and ensuring the smooth running of all projects he's involved in.