Educ8

Educ8

As Educ8 is a Learning Management System (LMS), not just an elections trainer, it comes pre-loaded with Canvasser training as well as Polling Staff training and a full range of professional content. 


It’s always available so can cover by-elections or any other ad hoc electoral events. 


It is also unique in being fully customisable so can be changed by you to make it fresh and relevant to your own local circumstances. This means you could use it just before polling day to receive measurable assurance that all is well, or start to use it at canvass time knowing that, as a 12-month license, it will cover next year’s elections as a matter of course and numerous other learning opportunities in the meantime.



*Now with new content for the 2020 Canvass*


We recognise that shifting to a telephone-based canvass in 2020 requires a different set of skills than traditional canvassing. We are therefore delighted to have partnered with author, trainer and coach, Jos Burton, to create an online Educ8 course specifically on telephone canvassing. It’s aimed at all levels of user – from those phoning electors for the first time, to experienced call centre operatives.


This new course covers:

  • the importance of first impressions

  • building rapport and establishing trust

  • active listening

  • gathering information

  • dealing with difficult calls


The scope and content of the course means that this new module can even be rolled out more widely amongst your full-time electoral services or contact centre staff.



Content for the May 2021 elections


Given the challenges of training staff for the May 2021 elections, we've updated our Educ8 content to include the following modules:


  • COVID-19 safety best practice guidance

  • Modules on conducting and managing postal vote openings

  • Count staff training

  • Nomination form completion videos to reduce errors


Furthermore, since we have separate sessions for Presiding Officers, Poll Clerks and Polling Station Inspectors, Educ8 gives you the flexibility to adjust your training provision in the event of any late staff changes.



Pricing


Democracy Counts likes clear simple pricing that is based on a local-authority wide, rather than user, licence. As this is a 12 month licence it covers any by-elections or snap elections/referenda that may be called.


This pricing structure also ensures that should you need to replace any staff at short notice, or change roles from Polling Clerks to Presiding Officers, you will not need to buy any additional licences from us - meaning you can be assured of the costs you will incur well in advance of the election.


We offer 20 minute web-based demonstrations at a time that suits you, so you don’t even need to leave your desk to see how Educ8 can benefit you.

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